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Privacy Policy

Quinte Wellness Inc. and its Affiliates (collectively “Quinte Wellness Inc.,” the “Company,” “we,” “us,” and “our”) respect your privacy and take the privacy and security of your Personal Information (defined below) very seriously. This Privacy Policy (“Policy”) explains the types of data we collect, how we may use, disclose and protect your Personal Information, and the choices available to you regarding our use of your Personal Information.

This Policy applies to the Personal Information that we obtain through our websites (including mobile versions of our websites), the various social networking platforms that we use (each, a “Site”), or otherwise in connection with your use of our products and/or services (collectively with the Site, “the Services”). This Policy, along with our Terms of Use, governs your use of the Services. By using the Services, you agree to the collection, use, and disclosure of your Personal Information as described in this Policy. If you do not agree, please do not use our Services.

For the purposes of this Policy, “Personal Information” means data about an individual who can be identified from that data, or by combining it with other data. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information may vary from one jurisdiction to another.

For purposes of this Policy “Affiliates” are those persons or entities directly or indirectly controlling, controlled by, or under common control with Quinte Wellness Inc.

European Union (EU) Residents

Those living in the EU should also view the “European Privacy Rights” section of this Policy for more information about your privacy rights.

California Residents

Those residing in California should also view the “California Privacy Rights” section of this Policy for more information about your privacy rights.

Collection of Personal Information

We may collect Personal Information from you when we interact with you, including when you visit our Site, place an order, create an account, subscribe to a newsletter, enter sweepstakes and contests, complete surveys, submit a product review, agree to receive communications from us, or otherwise engage with services, features or resources available on our Site.

Such Personal Information may include:

  • Identifiers (e.g., name, alias, online identifier, birthdate, gender when provided)
  • Contact information (e.g., email, billing/shipping address, phone number, social media name)
  • Account Profile Information (e.g., username, password, purchase history)
  • Commercial Information (e.g., payment details; processed via third parties — we do not store card data)
  • Communications (e.g., inquiries, support interactions)
  • Public content (reviews, comments, posts)
  • Health-related data voluntarily shared
  • Purchase interests and behavior

We may also collect:

  • Social media data (e.g., Instagram, Facebook, Twitter, Google, YouTube, Pinterest)
  • Technical data (IP address, browser, geolocation, referring pages)
  • Usage data (via cookies, tracking tools)

We may receive data from third-party partners, analytics providers, marketing services, fraud prevention vendors, and public sources.

Use of Personal Information

We may use Personal Information to:

  • Operate and improve our Services
  • Personalize user experience
  • Process transactions
  • Provide customer support
  • Send marketing and promotional communications
  • Conduct research and analytics
  • Prevent fraud and ensure security
  • Comply with legal obligations

You may opt out of marketing communications at any time.

Sharing of Personal Information

We may share your Personal Information:

  • With employees on a need-to-know basis
  • With Affiliates
  • With service providers (hosting, payments, shipping, analytics, communications)
  • During business transfers (merger, acquisition, bankruptcy)
  • When required by law or to protect rights

We may also share anonymized or aggregated data.

Cookies

We use cookies and similar technologies to:

  • Facilitate transactions
  • Improve site functionality
  • Analyze usage

You may disable cookies via browser settings, though some features may not function properly.

Tracking and Third-Party Advertising

We and our partners may use tracking technologies (pixels, cookies, etc.) to collect data about your browsing activity.

Retaining and Protecting Personal Information

We retain Personal Information only as long as necessary. We use administrative, technical, and physical safeguards, but no system is completely secure.

Data Movement

Quinte Wellness Inc. processes data in the United States and may store data outside your jurisdiction, subject to appropriate safeguards.

Children

Our Services are not intended for individuals under 21. We do not knowingly collect data from minors. If such data is identified, it will be deleted.

Links

Our Site may contain third-party links. We are not responsible for their privacy practices.

Changes

We may update this Policy periodically. Continued use of the Services constitutes acceptance of changes.

Contact Us

For privacy-related inquiries:

Email: support@quintecbd.com
Mail:
Quinte Wellness Inc.
Attn: Legal Department
527 Mangels Ave
San Francisco, CA 94127

Last Updated: March 1, 2023

CALIFORNIA PRIVACY RIGHTS

California residents have rights under the CCPA, including:

  • Right to know data collected and its use
  • Right to opt-out of sale
  • Right to request deletion
  • Right to correct inaccuracies
  • Right to non-discrimination

Requests will be processed within 45 days.

We do not “sell” data in the traditional sense but may share data for targeted advertising.

To exercise rights:

Email: support@quintecbd.com
Mail:
Quinte Wellness Inc.
527 Mangels Ave
San Francisco, CA 94127

Subject line: “Your California Privacy Rights”

EUROPEAN PRIVACY RIGHTS

Applies to GDPR (EU, EEA, UK, Switzerland).

You have rights including:

  • Access
  • Correction
  • Erasure
  • Portability
  • Restriction
  • Withdrawal of consent
  • Objection
  • Complaint

We process data based on legal grounds such as consent, contract, or legitimate interest.

Contact (EU/GDPR)

Quinte Wellness Inc.
Attn: Legal Department
527 Mangels Ave
San Francisco, CA 94127
support@quintecbd.com

Cookie Preferences (EU/UK)

We use essential cookies and optional analytics/marketing cookies (with consent).

Cookie Settings (US)

  • Essential Cookies (required)
  • Performance Cookies
  • Analytics Cookies
  • Targeting Cookies

DO NOT SELL MY PERSONAL INFORMATION

California residents may opt out of data “sale.”

Email: support@quintecbd.com
Mail:
Quinte Wellness Inc.
527 Mangels Ave
San Francisco, CA 94127