Privacy Policy

(Updated on 06/14/2026)

At Quinte Wellness Inc. (“Company,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, purchase products, subscribe to marketing communications, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of our website, and from trusted third-party service providers.

Information You Provide

When you interact with our website, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Date of birth or age verification information
Account login credentials
Payment and transaction details
Customer service communications
Product reviews and feedback
Marketing preferences

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies, including:

IP address
Browser type
Device information
Operating system
Website activity
Pages visited
Time spent on pages
Referring website information
Purchase and browsing behavior

Information from Third Parties

We may receive information from:

Payment processors
Shipping carriers
Analytics providers
Advertising partners
Fraud prevention providers
Age verification providers

How We Use Your Information

We use your information to operate our business and provide our services, including to:

Process and fulfill orders.
Verify age and identity where required.
Provide customer support.
Create and manage customer accounts.
Process payments securely.
Communicate regarding orders and account activity.
Improve website functionality and performance.
Personalize your shopping experience.
Detect fraud and unauthorized activity.
Comply with legal obligations.
Send promotional communications where permitted by law.

Marketing Communications

If you choose to receive marketing communications, we may send emails, text messages, or other promotional content regarding products, offers, and company updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the message.

You may opt out of promotional text messages by following the instructions provided in the message.

Opting out of marketing communications does not affect transactional messages related to orders, account activity, or customer support.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and support marketing efforts.

These technologies may help us:

Recognize returning visitors.
Maintain website functionality.
Understand customer behavior.
Measure advertising effectiveness.
Improve website performance.

Most web browsers allow users to manage cookie preferences through browser settings. Disabling cookies may affect certain website features.

How We Share Information

We do not sell your personal information for monetary compensation.

We may share information in the following circumstances:

Service Providers

We may share information with trusted service providers that assist with:

Payment processing
Website hosting
Order fulfillment
Shipping and logistics
Customer support
Email and SMS communications
Analytics and performance monitoring
Fraud prevention and security

These providers are permitted to use information only as necessary to provide services on our behalf.

Legal Compliance

We may disclose information when necessary to:
Comply with legal obligations.
Respond to lawful requests from government authorities.
Enforce our Terms of Service.
Protect our rights, customers, or business operations.
Investigate suspected fraud or illegal activity.

Business Transfers

In the event of a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of the transaction.

Payment Information

Payment transactions are processed through secure third-party payment providers.

We do not store complete payment card information on our servers. Payment information is handled according to the security standards and privacy practices of the applicable payment processor.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our products and services.
Complete transactions.
Maintain business records.
Resolve disputes.
Comply with legal, tax, accounting, and regulatory obligations.
Enforce our agreements.

Retention periods may vary depending on the type of information involved.

Age Restrictions

Our website and products are intended only for adults who are at least twenty-one (21) years of age, or the legal age required in their jurisdiction.

We do not knowingly collect personal information from individuals who are under the applicable legal age. If we learn that personal information has been collected from an underage individual, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information.

These rights may include:

Accessing personal information, we maintain about you.
Correcting inaccurate personal information.
Requesting deletion of personal information.
Obtaining information regarding how personal information is used.
Opting out of certain forms of targeted advertising.
Appealing certain privacy-related decisions where required by law.

To exercise any applicable privacy rights, please contact us using the information provided below.

We may request information necessary to verify your identity before responding to privacy requests.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may have the right to:

Know what categories of personal information are collected.
Request access to personal information.
Request deletion of personal information.
Request correction of inaccurate information.
Limit the use of certain sensitive personal information where applicable.
Exercise privacy rights without discrimination.

We will respond to verified requests as required by applicable law.

Do Not Track Signals

Some web browsers may transmit “Do Not Track” signals. Because there is currently no universally accepted standard for responding to such signals, our website may not respond to all Do Not Track requests.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or services.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any third-party services they access.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.

Any updates will become effective upon posting the revised Privacy Policy on this page. The updated effective date will appear at the top of the policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

Quinte Wellness Inc.
527 Mangels Ave, San Francisco, CA -94127
Support@quintecbd.com

We are committed to protecting your information and maintaining transparency regarding how personal data is collected, used, and safeguarded.